Guildernet has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services.

Guildernet's general policy is to act as a provider of Internet presence. Guildernet has specific ethical concerns regarding the use of its computers detailed below. Guildernet reserves the right to suspend or cancel a customer's access to any or all services provided by Guildernet when we decide that the account has been inappropriately used.

Specific Acceptable Use Policies

Server abuse

Any attempt to undermine or cause harm to a server, or customer, of Guildernet is strictly prohibited.

Unauthorized use of other people's accounts or computers, Guildernet will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "Internet Scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.

Any unauthorized use of accounts or computers by a Guildernet customer, whether or not the attacked account or computer belongs to Guildernet, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.

Responsibility & Respect.

The Internet is a network intended for use by mature, adult users (and by minors when supervised by mature adults). The Customer recognizes this principle and undertakes at all times to act with respect, courtesy and responsibility, giving due regard to the interests and rights of other Internet user groups. This general guideline carries with it the following specific responsibilities:

Compliance with Laws - The Customer will ensure that its use of the Internet complies with all applicable federal, state, and local laws and regulations, including but not limited to those principles of law which protect against compromise of copyrights, trade secrets, proprietary information and other intellectual property rights, libel or defamation of character, invasion of privacy, tortious interference, and export of technical or military data to prohibited countries.

Discretion and Judgment - The Customer is expected to use discretion in the treatment and handling of Internet information and data and to take particular care to insure that adult information is not transmitted to juvenile users of the Internet.

Improper Uses - The Customer will avoid violation of certain generally accepted guidelines on Internet usage such as using a non-existent email return address on a commercial solicitation, spamming (sending unsolicited advertising to numerous email addresses or newsgroups and/or generating a significantly higher volume of outgoing email than a normal user), trolling (posting outrageous messages to generate numerous responses), mailbombing (sending multiple messages without significant new content to the same user), subscribing someone else to a mailing list without that person's permission, cross-posting articles to an excessive number of newsgroups, or attempting without authorization to enter into a secured computer system. Guildernet reserves the right to determine what constitutes improper use.

Knowledge of the Internet - The Customer agrees to obtain a basic knowledge of the Internet and its operating principles and procedures. Customer agrees to be fully responsible for all content. Guildernet shall not be responsible for losses incurred because of hardware or network failures. Guildernet does provide backup systems but will not be responsible in any way for lost content.

Misuse of System Resources - Customers will not be allowed to use excessive amounts of CPU, memory, or other resources on any of our servers or face immediate suspension. This includes but not limited to employing posts or programs which consume excessive CPU time or storage space; permitting use of mail services, mail forwarding capabilities, POP accounts, or autoresponders other than for the customer's own account; or resale of access to CGI scripts installed on our servers.

Pornography - Due to legal and social issues, we will not accept customers who publish pornographic material. If an existing customer attempts to have published or E-Mail pornographic material, Guildernet may issue a warning and/or suspend your account. If account is suspended due to pornographic violations, there will be no refunds of fees paid.

Security - The Customer is required to protect the security of its Internet account and usage. The Customer's password will be treated as private and confidential and not disclosed to or shared with any third parties. Customers conducting online commerce transactions through their Web sites are responsible for the security of all such transactions, and shall not hold Guildernet, its agents, or employees liable for any incidental or consequential damages which arise from such transactions. Guildernet recommends the use of SSL and PGP (or another encryption/decryption tool), but does not provide any warranty or guarantee for these products.

Validation of Information - The Customer is responsible for validating the integrity of the information and data it receives or transmits over the Internet.

Abuse of Access

To maintain the integrity of our service the following limitations apply:

Guildernet will be the sole arbiter as to what constitutes a violation of this provision.

Commercial advertisements with e-mail Unsolicited commercial advertisements are not allowed in e-mail, and will likely result in account suspension or cancellation.

Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.

Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium.

Background Running Programs

We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

IRC

We currently do not allow IRC or IRC bots to be operated on our servers.

Payment Policies

Setup fees are charged for all new accounts and major account changes and are non-refundable. Guildernet reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Guildernet in writing for a request for termination of services. All payment is in U.S. currency.

Cancellation

Guildernet reserves the right to cancel service at any time. Any fees paid in advance of cancellation will be pro-rated and paid by Guildernet if Guildernet institutes it's right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.)

All of Guildernet's web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees, design fees and overages provided that we are contacted in writing prior to the 20th day of your contract. Due to security concerns, all account cancellations must be done in writing via US mail or fax with a valid signature of the primary contact of the account, account name, reason for cancellation. Phone requests will not constitute acceptance of any cancellation.

Lawful Purpose

Guildernet reserves the right to refuse service to anyone. Customers may only use Guildernet server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. Guildernet expressly forbids anyone from using Guildernet servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of Guildernet management.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Guildernet harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Guildernet, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Guildernet against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Guildernet's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Guildernet's server.

Disclaimer

Guildernet will not be responsible for any damages your business may suffer. Guildernet makes no warranties of any kind, expressed or implied for services we provide. Guildernet disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Guildernet and its employees. Guildernet reserves the right to revise its policies at any time.

All Sub-Networks, resellers and dedicated servers of Guildernet must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation.